Social Media Marketing Conference - Last Week to Register!

This is the last week to register for the 6th Annual Social Media Marketing Conference in Eau Claire, Wisconsin where I will be presenting, "Word of Mouth Gone Viral." The conference offers several excellent learning opportunities to maximize your online marketing efforts - hope to see you there!

www.impressionsrm.com 

Eau Claire Social Media Marketing Conference

Will you be in Eau Claire for the Social Media Marketing Conference? Be sure to attend our "Word of Mouth Gone Viral" workshop!

www.impressionsrm.com

Online Reviews: Candid Shots

Using Online Reviews to Promote Your Business

Promoting your business online in an affordable manner doesn't have to be difficult. You can use the online feedback your clients are using to let the world know that your products are excellent and your customer service is top of the line. 

Video Transcript:

What if we chose a random moment in time to take a picture of your reputation? I’m betting that most times we would get a nice picture of who you are as you go about your day as a business owner making sure your business runs smoothly, your customers are happy, your products and services do what they are supposed to be doing and then you head for home to lead a pretty average life.

But, what if I chose the wrong moment to take that candid shot? You know what I mean… the time you ran to get the phone and tripped over the cat, landing on the coffee table and breaking you favorite vase. You snatched up that phone and let the person on the other end hear your less-than-happy voice.

Online reviews are just like these snapshots.

Better than 75% of online reviews show the snapshots of your business as functioning smoothly with great customer service and quality products – just like you know it typically is!

But every once in a while, someone catches that trip-on-the-cat moment and the candid snapshot they see of your business is less than pretty.

No one likes it when candid and less than flattering pictures of their lives end up being seen by anyone and the same is true with negative reviews. It doesn’t tell the full story and you’d like a chance to show a better picture.

If you are paying attention, you can do just that! Online review websites like Google My Business, Yelp, Yahoo, and many others will allow you to respond to reviews that are posted about your business!

You don’t have to feel powerless and victimized by negative reviews – you can take control of your online reputation!  Apologize for your cat-tripping moments and show people the really excellent business you actually run. Impressions Review Managing can help – contact our friendly team today!  We grow your reputation. You grow your business.