Using Online Reviews to Promote Your Business
Promoting your business online in an affordable manner doesn't have to be difficult. You can use the online feedback your clients are using to let the world know that your products are excellent and your customer service is top of the line.
Video Transcript:
What if we
chose a random moment in time to take a picture of your reputation? I’m
betting that most times we would get a nice picture of who you are as you go
about your day as a business owner making sure your business runs smoothly,
your customers are happy, your products and services do what they are supposed
to be doing and then you head for home to lead a pretty average life.
But,
what if I chose the wrong moment to take that candid shot? You know what I
mean… the time you ran to get the phone and tripped over the cat, landing on
the coffee table and breaking you favorite vase. You snatched up that phone and
let the person on the other end hear your less-than-happy voice.
Online
reviews are just like these snapshots.
Better
than 75% of online reviews show the snapshots of your business as functioning
smoothly with great customer service and quality products – just like you know
it typically is!
But every
once in a while, someone catches that trip-on-the-cat moment and the candid
snapshot they see of your business is less than pretty.
No one likes
it when candid and less than flattering pictures of their lives end up being
seen by anyone and the same is true with negative reviews. It doesn’t tell the
full story and you’d like a chance to show a better picture.
If you are
paying attention, you can do just that! Online review websites like Google My
Business, Yelp, Yahoo, and many others will allow you to respond to reviews
that are posted about your business!
You don’t
have to feel powerless and victimized by negative reviews – you can take
control of your online reputation!
Apologize for your cat-tripping moments and show people the really
excellent business you actually run. Impressions Review Managing can help –
contact our friendly team today! We grow
your reputation. You grow your business.
No comments:
Post a Comment