Let's look at the statistics:- Depending on the study, anywhere from 79% to 97% of people are turning to the internet to look up information on products and services before they make a purchase.
- About 80% of consumers trust online reviews as much or more than personal recommendations.
- Having reviews (as opposed to having none) can increase sales 40%.
- In a study on assisted-living facilities, inquiries went up 550% for sites with reviews compared to those without!
- An increase of one star rating on Yelp can lead to a 5% increase in revenue.
- 89% of consumers are willing to pay more for products or services in order to have better customer service.
Why wait any longer? Take control of your online reputation by claiming your business' online review website pages, monitoring what is being said about your business, interacting with reviewers, and generating new client feedback.
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