The nature of online marketing makes it possible for you to be promoting your business by participating in online conversations with your current and prospective customers. Doing just a little digging you will find great examples of relationship building and customer service on all of the review websites. Take a look at these examples of business replies:
![Promoting Your Business Negative Review Response](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiXoHn0QIarXqhWdkyMxj7L7i97ZW_28z9cfQcK2HKVtIrn2ZCyYQLXlvPdQcJ-zaAVmiV2B-tQygyvEqES1HOkxuXEXtDiaIpIJYJjN743Ba_SiFxml27LV0998npFYzQsMnMRT0EBCzc/s1600/tripadvisor+example2.png)
You can see that these businesses know how to interact with their clients online whether the feedback is positive or negative. Prospective clients researching these places are sure to gain a sense of the commitment to excellence and determination of these owners!
Join the conversation and start showing your prospective customers that you are hearing their voices and care about their input. It's a great way to be promoting your business online!
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